We accept Visa, Mastercard, American Express and Discover cards. Your card will be charged immediately, and the charge on your credit card statement will read SUNDAE MEDIA LLC.
Yes, we charge sales tax on purchases of packaged products and discs on sales in California. If you purchase any download plus disc products, the entire transactions will be taxed.
At this time, we do not accept any international orders on our website. We plan to sell products to Canada in the near future. For other countries, please locate the appropriate distributor for your region at www.edalive.com.
Orders are shipped within three business days. You will receive an email when your order has been shipped. All orders are shipped via USPS and will arrive in 1-7 business days based on your location. All orders are shipped from Livermore, CA.
When you purchase products from our webstore, your order will be manufactured on-demand and shipped to you in an environmentally responsible manner.
Educators products will be shipped in DVD-style cases. Products with single CDs ship in Eco-cases, DVD-style cases that include approximately 30% less plastic than regular DVD cases.
If you purchase a download plus disc from our Parents webstore, your disc will arrive in a card mailer, which contains recycled paper content.
If you have purchased a download from our Parents webstore, it will be available for download immediately after you complete your transaction. More information about downloads is available here.
Our return policy is outlined here.
